Case Studies of Principles of Management class 12|Cbse case studies|Important Case Studies

Principles of management cbse case studies class 12th

Here, I am sharing you 16  Cbse Case studies of Principles of Management of class 12th business studies and i hope this will help you to gain some experience of solving case studies .

QUESTION 1: The principles of Taylor and Fayol are mutually complementary. One believed that management should not close its ears to constructive suggestions made by the employees while the other suggested that a good company should have an employee suggestion system whereby suggestions which result in substantial time or cost reduction should be rewarded. Identify and explain the principles of Taylor and Fayol referred to in the above paragraph. (CBSE, Delhi 2014)

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QUESTION 2: Hina and Harish are typists in a company having the same educational qualifications. Hina gets Rs 3,000 per month and Harish gets Rs 4,000 per month as salaries for the same working hours. Which principle of management is being violated in this case? Name and explain the principle. (CBSE, Delhi 2006)

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QUESTION 3: ABC Ltd. is engaged in producing electricity from domestic garbage. There is almost equal division of work and responsibilities between workers and the management. The management even takes workers into confidence before taking important decisions. All the workers are satisfied as the behaviour of the management is very good. (a) State the principle of management described in the above paragraph. (b) Identify any two values which the company wants to communicate to society. (CBSE, Delhi 2014)

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QUESTION 4:  Pawan is working as a Production Manager in CFL Ltd. which manufactures CFL bulbs. There is no class-conflict between the management and workers. The working conditions are very good. The company is earning huge profits. As a policy, the management shares the profits earned with the workers because they believe in the prosperity of the employees. (a) State the principle of management described in the above paragraph. (b) Identity any two values which the company wants to communicate to society. (CBSE, OD 2014)

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QUESTION 5: Telco Ltd. manufactures files and folders from old clothes to discourage the use of plastic files and folders. For this, they employ people from nearby villages where very less job opportunities are available. An employee, Harish, designed a plan for cost reduction but it was not welcomed by the production manager. Another employee gave some suggestions for improvements in design, but it also was not appreciated by the production manager. (a) State the principle of management that is violated in the above paragraph. (b) Identify any two values that the company wants to communicate to the society. (CBSE, OD 2014)

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QUESTION 6: The principles of Taylor and Fayol are mutually complementary. One believed that management should share the gains with the workers while the other suggested that employees compensation should depend on the earning capacity of the company and should give them a reasonable standard of living. Identify and explain the principles of Favol and Taylor referred to in the above paragraph. (CBSE, Delhi 2014)

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QUESTION 7: Nikita and Salman completed their MBA and started working in a multinational company at e same level. Both of them worked hard and were happy with their employer. Salman had the habit of back-biting and wrong reporting about his colleagues to impress his boss. All the employees in the organisation knew about it. At the time of performance appraisal, the performance of Nikita was judged to be better than Salman. Even then their boss, Mohammed Sharif, decided to promote Salman stating that being a female, Nikita would not be able to handle the complications of a higher post. (a) Identify and explain the principle of management which was not followed by this multinational company.

(b) identify the value which are been ignored coating the lines from the above paragraph.

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QUESTION 8: Voltech India Ltd. is manufacturing LED bulbs to save electricity. However, it is running under heavy losses. To revive from the losses, the management shifts the unit to a backward area where labour is available at a low cost. The management also asks the workers to work overtime without any additional payments and promises to increase the wages of the workers after achieving its mission. Within a short period, the company starts earning profits because both the management and workers honour their commitments. (a) State the principle of management described in the above paragraph. (b) Identify any two values that the company wants to communicate to the society. (CBSE, Delhi 2014)

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QUESTION 9: Karan Nath took over 'D' North Motor Company' from his ailing father three month ago. In the past the company was not performing well. Karan was determined to improve the company's performance. He observed that the methods of production as well as selection of employees in the company were not scientific. He believed that there was only one best method to maximise efficiency. He also felt that once the method is developed, the workers of the company should be trained to learn that 'best method'. He asked the Production Manager to develop the best method and carry out the necessary training. The Production Manager developed this method using several parameters right from deciding the sequence of operations, place for men, machines and raw materials till delivery of the product to the customers. This method was implemented throughout the organisation. It helped in increasing the output, improving the quality and reducing the cost and wastage. Identify and explain the principles and the technique of scientific management followed by the Production Manager in the above case. (CBSE, Delhi 2018)

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 QUESTION 10: 

 Vishesh completed his MBA at a reputed business school in Lucknow. He was impressed - dv? Principles and Techniques of Scientific Management developed by F.W. Taylor. On completing his MBA, he wanted to apply Scientific Management in his family's business of fast food chain of restaurants named 'Burger Mania'. His main goal was to reduce costs with increased output. To begin with, he wanted to develop a standard method which would be followed throughout the organisation} So, he investigated traditional methods through work study and unified the best practices. (The standard method, i.e. the best way of doing the job was then developed taking into account all parameters right from the procurement of raw materials till the delivery of the final product to the customer.JliVishesh also believed that each person should not only be scientifically I selected but should also be given the required training to increase efficiency. For this, he set up a Special Training Unit called 'Hamburger' in Bengaluru where the workers were given the required training to learn the best method. At the factory, the ingredients making up a burger were strategically placed to reduce the time taken for excess movements} The standard 1 time and other parameters were determined on the basis of work study and Vishesh rewarded 1 the workers for meeting the standard output. Now, 'Burger Mania' has standardised processes, raw material, time, machinery, product || and working conditions that ensure that the food they send out to their customers has the I same high standards of excellence and level of quality in every chain or franchise,.. The application of Scientific Management to every aspect of restaurant operations led to 'Burger Mania's' widespread success. Quoting the lines from the above, explain the Principles and Techniques of 'Scientific Management' used by 'Burger Mania'. (CBSE, OD 2019)

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QUESTION 11: Principles of management equip the managers to foresee the cause and effect relationships of their decisions and actions so that the wastages associated with a trial and error approach can be overcome. Identify the point of significance of principles of management highlighted here. (CBSE, OD 2019)

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QUESTION 12:

 Vidyalaya believes in the holistic development of students and encourages team building through a mix of curricular, co-curricular and sports activities. On its Founder's Day, a stage performance had to be put up. A committee of ten prefects was constituted to plan different aspects of the function. They all decided to use recycled paper for decoration. There was a spirit of unity and harmony and all the members supported each other. With mutual trust and a sense of belonging, the programme was systematically planned and executed. Kartik, one of the prefects, realised that the group had unknowingly applied one of the principles of management while planning and executing the programme. He was so inspired by the success of this function that he asked his father to apply the same principle in his business. His father replied that he was already using this principle. (a) Identify the principle of management applied for the success of the programme. (b) State any two features of management highlighted in the above paragraph. (c) Identify any two values which 'Aapka Vidyalaya' communicated to society. (CBSE, Delhi 2015)

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QUESTION 13:

Nutan Tiffin Box service was started in Mumbai by the Mumbai Dabbawalas.The Dabbawalas who are the soul og entire Mumbai aim to provide prompt and efficient services by providing tasty homemade tiffin to all office goers at the right time and place. The service is uninterrupted even on the days of bad weather, political unrest and social disturbances. Recently, they ave started online booking system through their website 'mydabbawala.com'. Owing to their tremendous popularity amongst the happy and satisfied customers and members, the Dabbawalas were invited as guest lecturer by top business schools. The Dabbawalas operate in  a group of 25-30 people alongwith a group leader. Each group teams up with other groups in order to deliver the tiffins on time. They are not transferred on frequent basis as they have to remember the addresses of their customers. They follow certain rules while doing trade—no alcohol during working hours; no leaves without permission; wearing white caps and carrying ID cards during business hours. Recently, on the suggestion of a few self-motivated fellow men, the dabbawalas thought out and executed a plan of providing food left in tiffins by customers to slum children. They have instructed their customers to place red sticker if food is left in the tiffin, to be fed to poor children later.

(a) State any one principle of management given by Fayol and one characteristic of management mentioned in the above case. (b) Give any two values which the Dabbawalas want to communicate to the society. (CBSE, Sample Paper 2016)

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QUESTION 14: 

 Rajat joined as a CEO of Bharat Ltd., a firm manufacturing Computer hardware. On the first day he addressed the employees. He said that he believed that a good company should havean employee suggestion system and he wished to minimize employee turnover to maintain organizational efficiency. He informed all employees that he would ensure that all agreements were clear, fair and there was judicious application of penalties. However, he said that he believed that lazy personnel should be dealt with sternly to send the message that everyone was equal in the eyes of management. Also that he would want to promote a team spirit of unit)' and harmony among employees, which would give rise to a spirit of mutual trust and belongingness among team members and eventually minimize need for using penalties. He told all present that the interests of the organization should take priority over the interests of any one individual employee. (a) Identify and briefly explain any four principles of management given by Fayol, which Rajat highlighted in his address to the employees. (b) Also state two values that Rajat wanted to spread in the organization. (CBSE, Sample Paper 2018)

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QUESTION 15: Sanchit, after completing his entrepreneurship course from Sweden returned to India and started a coffee shop 'Aroma Coffee Can' in a famous mall in New Delhi. The speciality of the coffee ship was the special aroma of coffee and a wide variety of flavours to choose from. Somehow, the business was neither profitable nor popular. Sanchit was keen to find out the reason. He appointed Sandhya, an MBA from a reputed college, as a Manager to find out the causes for the same.Sandhya took feedback from the clients and found out that though they loved the special unique aroma of coffee but were not happy with the long waiting time being taken to process the order. She analysed and found out that there were many unnecessary obstructions in between which could be eliminated. She fixed a standard time for processing the order. She also realised that there were some flavours whose demand was not enough. So, she also decided to stop the sale of such flavours. As a result with in a short period Sandhya was able to attract the customers. Identify and explain any two techniques of scientific management used by Sandhya to solve the problem. (CBSE, Delhi 2017)

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QUESTION 16: Appliances India Ltd. is engaged in manufacturing and distribution of home appliances since 1987. It has a good name in the market as the company is producing good quality appliances, it has separate departments for manufacturing, finance, sales, maintenance services and technical services to achieve specialization. Since the areas of operations of the company have increased and customers have become more demanding, the company decided to modify the existing principle of management to meet the changing requirements of the environment.

State the general principle of management which the company wants to modify to meet the changing requirements (CBSE, Delhi 2019)

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All the case studies shared in this posts are cbse case studies 

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